Online Reservation System Usage Agreement 
  I. Rules and regulations for reservations.
  
  (1) Before using the system to reserve tickets or seats, please carefully read through these rules and regulations for reservations and related instructions. If you are not making your own reservations or are acting as an agent, you are obligated to fully inform the passengers about the rules and regulations. After the “agree” button is selected, the effect of the law agrees to the one made by passengers themselves. The company does not accept the fact that the passengers themselves do not know or realize the matters as a fact of defense.
  
  (2) The system is encrypted by SSL, your personal information is secured with protection. Except for the requests by the government, all personal information you input for the purposes of reservation, purchase transaction related, will not be revealed to a third party or used for commercial or other purposes.
  
  II. Opening hours for online reservation.
  
  (1) Online reservation is open 24 hours a day.
  
  (2) The system opens for making reservations online at 12pm on the previous day of  the reserved date.
  (3) Manual Reservation :09:00~12:00 and 14:00~17:00(on weekdays), the reservations aren’t accepted on weekends.
  We couldn’t provide the exact seat reservation for customer but the customers are sure to own the seat because of the bus management problem.
  
  III. Routes for online reservation 
  Limited routes are available to book online: East Coast Line and Yuchang Fengbin Line. 
  
 **The price of East Coast Line Half-Day Pass for East Coast Line 8101D(6/1-10/31) is without Nighttime Expedition to Xiaoyeliu, the passenger(above 2 years old ) should pay 100NT dollar to join the tour of Nighttime Expedition to Xiaoyeliu.**
 
  IV. Recommended stop for passenger to get on bus
 (1)	East Coast Line-Taitung Bus Station
 (2)	Yuchang Fengbin Line-Yuli Station
  V. Available options for tickets booked online
  
  (1) Tickets available for online booking include: Half-Day ticket, 1-Day ticket, 2-Day ticket, and are two kind, adult and concession of ticket.
  (2) The concession ticket is available for 6-12-year-old child, over 65-year-old elder or the person who hold the disability identification and accompanies.
 (3)	Regulations for children free of charge:
  1. Children under 115cm or under the age of 6 years old (documents that verify identity are required) who travel on their company’s laps are free of charge. (Per passenger per child free of charge.) Children taller than 115cm or children who need to occupy seats are requested to purchase adult tickets.
  2. Children free of charge should be accompanied by adult passengers and not permitted to occupy any other seats. 
  
  (4) Ticket prices on the current rate of each station or other related details on the website, the company reserves the right to change these terms and conditions; they are subject to change without prior notice and will be updated on the website. 
  
  (5) Online ticket payment: It’s only available to pay by “online credit card transactions” and “Web ATM remittance.”
  
  
  VI. Ticket quantity limit
 (1) A maximum of eight tickets can be booked online per day by an individual. Without purchase or cancellation, each individual can make only one reservation online. 
 (2) The East Coast Line and Yuchang Fengbin Line normal and concession ticket should be separated to buy.
  
  VII. Ticket pick-up instructions
  
  (1) Make sure to check the “travel date” and “bus schedule” immediately after purchasing your ticket, Half-day Pass, 1-Day Pass and 2-Day Pass.
  
  (2) No changes are allowed to be made online once you’ve picked up the tickets at the ticket office.
  
  (3) Passengers can get their own ticket when they go on the bus and show their booking information and their identification.  
  
 (4)	If you want to refund the ticket, you can cancel your book on website and get the refundable money in seven to fourteen days. If you have any other question, you also can make a phone call to +886-2-2321-5955.
  
  VII. Other regulations:
  The tickets are unregistered securities, please keep them well. If lost, damaged or unable to be identified, no reissues will be available. We apologize for any inconvenience this may cause. 
  
  
  VIII. Cancellation or ticket change:
  (1) Cancellation: 
  It can be made until noon of the day before the date reserved.
  (1) To refund tickets, please call: 02-2321-5955 to submit your application. It takes 7-10 days for processing. 
  2. It’s 10% service charge for the refund.
  3. No refund can be processed online if the tickets were purchased at ticket office.
   
  (2) Change of route
  If you want to change your routes after purchasing tickets, please make a new reservation online.
 
  IX. Our company doesn’t permit any passengers to ride if they have any of the conditions listed below:
  
  (1) Passengers with contagious diseases. 
  (2) Unaccompanied children under the age limit.
  (3) Passengers who appear to be been drunk or mentally ill. 
  (4) Passengers carrying prohibited items, dangerous items, perishable or damaged goods and dirty or polluted items.
  
  If you have any questions, please contact us on the phone, by email or by fax, our exclusive service agents will provide services to you.
  
  ‧Customer Service telephone number: 02-2321-5955
  ‧E-MAIL：iria0304@hotel-world.com.tw